Shipping Policy

At Roots and Remedies, we are committed to ensuring your sugar-based cosmetic products reach you safely and on time. Please read our shipping policy for important details about our delivery process.

1. Processing Time

Orders are typically processed within 4 to 5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time

We partner with trusted courier services to ensure safe delivery. Estimated delivery times are as follows:

Standard Shipping :2 to 3 days
Satndard Delivery : 3 to 4 days
Express Shipping : 1 to 2 days
Express Delivery : 4 to 5 days
Delivery times may vary based on your location and courier availability.

3. Shipping Charges

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.
Free shipping may be available for orders exceeding 2000 INR.

4. Order Tracking

Once your order is shipped, you will receive an SMS/ email with your tracking details so you can monitor your shipment’s progress.

5. Shipping Restrictions

We currently ship only within India.
We do not ship to P.O. boxes or military addresses at this time.

6. Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us at support@rootsandremedies.in or whatsapp on +91 74296 17899. We will do our best to assist you in tracking your order or resolving any issues.

7. Need Help?

For further questions about our shipping policy, feel free to reach out to our customer support team:

Email: support@rootsandremedies.in

Whatsapp No: +91 74296 17899

Address: Water's Edge, Vishal Nagar, Pimple Nilakh Pimpri-Chinchwad, Maharashtra 411027