Privacy Policy

You are advised to read this Privacy Policy carefully. This Privacy Policy outlines how Roots and Remedies collects, uses, and protects your information. By accessing our website or purchasing our nature-based products like hair oil and skincare, you consent to the collection and use of your information as described in this policy.

Our goal is to ensure that you:

  • Feel comfortable using our website.

  • Feel secure sharing your information with us.

  • Know that by using our website, you are consenting to the collection of certain data.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, shipping address, and billing details.

  • Alternate Contact Information: Such as an alternate email or additional phone number.

  • Payment Information: Credit card details, PayPal information, or other payment methods.

  • Usage Data: Including IP address, browser type, and pages visited.

  • Customer Feedback: Product reviews, including customer images (with consent), which may be used for marketing purposes.

We may also collect anonymous data like:

  • Pages visited and links clicked on our site.

  • Frequency of site visits and purchase history.

2. How We Use Your Information

We use your information to:

  • Provide personalized features and improve our website experience.

  • Tailor content to match your interests.

  • Contact you when necessary regarding orders, inquiries, or concerns.

  • Deliver requested services and fulfill orders efficiently.

  • Preserve transaction records as required by law.

3. Sharing Your Information

We do not rent, sell, or share your personal information except in the following cases:

  • With your explicit consent.

  • To provide services like payment processing and delivery.

  • To investigate, prevent, or take action against unlawful activities, suspected fraud, or security concerns.

  • To comply with legal obligations, such as court orders or law enforcement requests.

We may share aggregated, non-identifiable information with our advertisers for analytics purposes.

4. Data Security

We use security measures to protect your information from unauthorized access. While we strive to safeguard your data, no method is completely secure, so we encourage you to take care when sharing sensitive information.

5. Your Rights and Choices

You can:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Control your data-sharing preferences for improved privacy.

6. Cookies and Tracking

Our website may use cookies to improve your experience. You can manage cookie preferences in your browser settings.

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:
Email: support@rootsandremedies.in
WhatsApp : +91 74296 17899
Address: Water's Edge, Vishal Nagar, Pimple Nilakh Pimpri-Chinchwad, Maharashtra 411027